FAQ
Got a question?! These are some of the popular ones - Check them out & see if we have answered for you already xx
How can i pay for the items?! Is it only Credit card?
We accept Credit card, Bank deposit ( NZ customers only ) + Paypal
Bank deposit is also available for NZ Customers. Please Select POLIPAY
How fast will my order take to get to me if i am also in New Zealand?
NZ customers! SUPER FAST! We offer metro overnight shipping NZ wide.
Please allow us 24hrs to process your order
If you are rural however please allow an extra day for transit.
If you order on the weekend it will be processed on the Monday - please understand that courier services are not available on the weekend for dispatching at our end.
How much is shipping for Australia?
Shipping to Australia is FREE over $50 & $9.95 for orders under this.
Standard Shipping takes 5-10 Days ( sometimes quicker! )
We also offer an express service for $25
We use DHL express and once it has left NZ the shipment is overnight.
We Suggest an average delivery time of 2-3 days to allow handover to your local postie
What is a pre order?
Pre order's are when we open a product for purchase before the stock lands in our warehouse for dispatch.
These are usually the most popular selling styles like our Fake tan + accessories or repeats / restocks on popular clothing items
It allows customers to secure an order in the next delivery drop and not worry about missing out once it arrives.
Pre order's are our first priority. We try our best to give an estimated delivery date and work as hard as we can to ensure this doesn't change. However sometimes customs & courier delays are entirely out of our hands.
As soon as the stock lands all pre orders are dispatched immediately.
Do you have sales & Discounts?!
Uhhhhh YES! Follow us on Facebook + Instagram to be sure you don't miss out on random discount codes & giveaways!!
You can only use one code per order + cannot use any gift vouchers or credit won towards another prize/free item promotion.
Do you ship to the USA or UK? Or Worldwide?
Yes! We sure do! Check out our shipping timelines + delivery charges
How can i pay for the items?! Is it only Credit card?
We accept Credit card, Bank deposit ( NZ customers only ) + Paypal
Bank deposit is also available for NZ Customers. Please Select POLIPAY
How fast will my order take to get to me if i am also in New Zealand?
NZ customers! SUPER FAST! We offer metro overnight shipping NZ wide.
Please allow us 24hrs to process your order
If you are rural however please allow an extra day for transit.
If you order on the weekend it will be processed on the Monday - please understand that courier services are not available on the weekend for dispatching at our end.
How much is shipping for Australia?
Shipping to Australia is FREE over $50 & $9.95 for orders under this.
Standard Shipping takes 5-10 Days ( sometimes quicker! )
We also offer an express service for $25
We use DHL express and once it has left NZ the shipment is overnight.
We Suggest an average delivery time of 2-3 days to allow handover to your local postie
What is a pre order?
Pre order's are when we open a product for purchase before the stock lands in our warehouse for dispatch.
These are usually the most popular selling styles like our Fake tan + accessories or repeats / restocks on popular clothing items
It allows customers to secure an order in the next delivery drop and not worry about missing out once it arrives.
Pre order's are our first priority. We try our best to give an estimated delivery date and work as hard as we can to ensure this doesn't change. However sometimes customs & courier delays are entirely out of our hands.
As soon as the stock lands all pre orders are dispatched immediately.
Do you have sales & Discounts?!
Uhhhhh YES! Follow us on Facebook + Instagram to be sure you don't miss out on random discount codes & giveaways!!
You can only use one code per order + cannot use any gift vouchers or credit won towards another prize/free item promotion.
Do you ship to the USA or UK? Or Worldwide?
Yes! We sure do! Check out our shipping timelines + delivery charges